FAQ & Help Section

About Martrim

General

We specialise in sales of auto upholstery materials to professional trimmers and individual car enthusiasts.

Mission Statement

Martrim Ltd. has been trading since 1976 and is dedicated to meeting the needs of professional car trimmers around the UK (and further afield).

We've built a solid reputation within the trimming industry for a wide range of quality materials, and a commitment to superlative customer service.

Blog

Samples

Can I request samples?

In most cases, we are happy to send complimentary samples as part of our normal sales process.

  • We endeavour to process and dispatch samples via Royal Mail 1st class as quickly as possible, but during busy periods when our resources are stretched, please allow up to 3 days for samples to arrive.
  • In spite of every best effort and intention, samples can occasionally become lost in the post.
  • Due to the resources involved, we cannot distribute our complete catalogue (consisting of 100s of products) to all. Therefore, the more specific you can be when requesting material samples, the better.
  • We keep copy samples for a limited period of approximately 28 days. For the sake of best match and availability, orders should be placed within this window.
  • Samples should arrive with a means of reference or identification.

I have a sample. Can you match it?

Yes, we welcome samples of materials for us to match.

We contact the senders upon receipt of material samples.

Please remember to include contact information.

Sample packs

A full sample pack costs somewhere in the region of £100 and as such are reserved for professional trimmers, our regular and repeat customers.

Digital copies of our sample literature can be found available for download at the bottom of each page. Please feel free to distribute these as you see fit.

Please note that although particular care has been taken to ensure accurate representation of our colour range, we cannot guarantee exact matches between digital content and physical products, due to differences in photographic techniques, screen display and printing technologies.

Testimonials

Thanks to John Vamvakakis from Greece for these photos of his restored Lancia Appia Zagato 1960:

Lancia Appia Zagato 1960 1 Lancia Appia Zagato 1960 2

Here are some forum comments about us - each can be followed up using the link:

  • 27/3/2014 - Personal testimonial from John Douglas - "Just received my mini bike seat and have to say I am absolutely delighted. Many years ago ie about ten when you were just becoming involved in yer pa's buisness he sorted out my Griffith 5L and hosted my visit. We had a few beers as he very kindly offered to bring me out that evening to see a Radio One DJ .. Think it was Steve Moyles yer dad even lent me his jeep for the day as he was playing golf. Anyway just to cut to the chase I knew Martrim wouldn't let me down, silly as it seems the wee mini bike seat you recently did was so important to the project and I was very anxious that it came back as original as possible ... As it is a major factor in this particular restoration .. This wee mini bike I am working on is a very sentimental project to me and is costing a clean fortune so needs to be 100% right and as close to original as poss .. I don't usually write big stories etc but felt it necessary to complement your team or whoever did the work as it is absolutely perfect and more importantly has helped me retain the motivation to complete the project... Please convey my regards"
  • 29/6/2013 - Forum post in cal-look.no - Re: Trimming Zenith '67 "they did an awesome job"
  • 16/6/2013 - Forum post in track-days.co.uk - "If you want good quality carpet I can recommend Martrim. Their Wilton Capet is excellent quality & very good value for what you get."
  • 11/6/2013 - Forum post in thelatebay.com - "These guys are good for material supplies"
  • 13/3/2013 - Forum post on earlybay.com - "scrim .....spot on thanks"
  • 5/6/2013 - Forum post on vwt4forum.co.uk"good service and they knew their stuff"
  • 22/10/2012 - Forum post in pistonheads.com - "I can vouch for the quality of the Martrim Wilton stock, it's very high end and far superior to what TVR fitted, even if you ticked the expensive wool carpet option box. I've had absolutely no fading, after three punishing 40 degree South of France summers my Martrim carpets look as good at the day Gary Creasey fitted them."
  • 14/4/2013 - Forum post on ssvc.org.uk - "pretty good and localish :-)"
  • 12/4/2008 - Forum post on nsra.org.uk - "you need to go to a trimmers suppliers like Martrim."
  • 6/4/2013 - Forum post in lanceregister.com - "excellent results every time, really good to deal with"
  • 18/5/2013 - Forum post in brick-yard.co.uk - "they did a great job. A mate of mine recommended them to me after they did his T4."
  • 10/5/2013 - Forum post in triumphdolomite.co.uk - "they will know what you want"
  • 19/2/2013 - - "a very good supplier of all items regarding trimming."
  • 22/2/2011 - Forum post in nsra.org.uk - "A lot of the trimmers use Martrim"
  • 25/4/2013 - Forum post in 205gtidrivers.com - "i used a contact adhesive from martrim, the one in the tin, brush it on, and that bitch will stay on."
  • 27/1/2013 - Forum post in earlybay.com - "try Martrim......"
  • 5/11/2008 - Forum post on nsra.org.uk - "Great guys and lots of different flake options. I got some the exact match to the wagon for the interior."
  • 22/2/2013 - Forum post on volkszone.com - "I would suggest Martrim"
  • 2/3/2013 - Forum post at pistonheads.com - "Not overly expensive."
  • 23/3/2012 - Forum post on scimitarweb.co.uk - "Carpet off the roll"
  • 21/5/2011 - Forum post on lexusownersclub.co.uk - "They replaced the roof on my TVR, and did an excellent job of it."
  • 16/1/2013 - Forum post on earlybay.com - "worth giving them a call as they trim all types of vehicle"
  • 12/2/2013 - Forum post on minicooper.org - "this company have been recommended to me"
  • 31/1/2013 - Forum post on wscc.co.uk - "much cheaper and more satisfying, look at the website and give them a call"
  • 5/1/2013 - Forum post in minicooper.org - "Martrim 01270767771... to see what the real bees knees looks like !!!!... you will probably end up driving in bare feet !! its dream stuff"

Terms

Payment for goods on accounts is expected within 30 days from date of invoice.

Title

All goods remain the property of Martrim Ltd. until paid in full.

Account facilities must be paid for.

All prices are subject to change.

Shipping

Mainland GB

Parcels are shipped via TNT express next day service at the following rates:

  • All goods are subject to 20% VAT.
  • We accept all major credit and debit cards.
  • All parcels are shipped by TNT next working day delivery (UK).
  • First parcel (up to 30kg) = £10 + VAT = £12.
  • Subsequent parcels = £7 + VAT.

England

  • Avon
  • Bedfordshire
  • Berkshire
  • Borders
  • Buckinghamshire
  • Cambridgeshire
  • Central
  • Cheshire
  • Cleveland
  • Cornwall
  • Cumbria
  • Derbyshire
  • Devon
  • Dorset
  • Durham
  • East Sussex
  • Essex
  • Gloucestershire
  • Greater London
  • Greater Manchester
  • Hampshire
  • Herefordshire
  • Hertfordshire
  • Humberside
  • Isle of Wight*
  • Kent
  • Lancashire
  • Leicestershire
  • Lincolnshire
  • Merseyside
  • Norfolk
  • North Yorkshire
  • Northamptonshire
  • Northumberland
  • Nottinghamshire
  • Oxfordshire
  • Rutland
  • Shropshire
  • Somerset
  • South Yorkshire
  • Staffordshire
  • Suffolk
  • Surrey
  • Tyne & Wear
  • Warwickshire
  • West Midlands
  • West Sussex
  • West Yorkshire
  • Wiltshire
  • Worcestershire

Scotland

  • Dumfries and Galloway
  • Fife
  • Grampian
  • Highlands and Islands*
  • Lanarkshire
  • Lothian
  • Tayside

Wales

  • Clwyd
  • Dyfed
  • Gwent
  • Gwynedd County
  • Mid Glamorgan
  • Powys
  • South Glamorgan
  • West Glamorgan

Northern Ireland

  • County Antrim*
  • County Armagh*
  • County Down*
  • County Fermanagh*
  • County Londonderry*
  • County Tyrone*

Islands

  • Guernsey*
  • Isle of Mann*
  • Isle of Skye
  • Isle of Wight
  • Jersey*
  • Scilly Isles*

*subject to non-mainland GB carriage charges. Call for details.

Next day deliveries

Subject to availability, we dispatch 99% of orders same day for delivery next day.

During busy periods, however, we cannot guarantee same day dispatch for material orders placed after 14:00 GMT.

Therefore, for same day processing and dispatch, it is of course best to place orders early to avoid disappointment.

Next day AM deliveries

We can offer a next day delivery before 10am subject to an additional charge.

Custom delivery dates

If you would like your goods to arrive on a specific date, this may be possible at no extra cost. Please call for details.

What if I am not home?

Unfortunately, couriers are subject to scrutiny that prevents them from leaving consignments behind the wheelie bin, for example. Couriers require a signature.

However, deliveries where the recipient is not present may be possible in certain circumstances with the following:

  • Please leave a signed letter available for the driver to take away as evidence of attempted delivery.
  • This must be on the outside of a door/window/gate for the driver to take away with them back to the depot.

Weekend deliveries

We can offer a Saturday delivery (before 12:00 midday) subject to an additional cost. Please call for details

Order Tracking

For tracking information, please call for a tracking number. Please note:

  • Our Monday to Friday daily collection time is approximately 17:30.
  • Parcels are dispatched via TNT on an economy express service, and guaranteed before 18:00 GMT the following working day.
  • Once a parcel has been dispatched from our premises, it is literally out of our hands.
  • 95% of the time orders are tracked, the parcel is simply out on a wagon en route to its destination.
  • Every order tracking enquiry requires a minimum of 2 telephone calls.

International orders

Although our primary market is the UK, we value overseas business and regularly fulfil international orders.

For international orders, rates are calculated based on material weights and dimensions. Please contact us for an individual quote.

International (outside mainland GB) orders placed via Paypal will be subject to additional charges, requested after purchase.

We can deliver anywhere in the world. Please call +44 (0) 127 076 7771 to provide the necessary details, and we'll calculate an individual quote based on the weight and dimensions of your package.

Process for fulfilment of international orders:

  • Customer emails their material requirements including quantities.
  • We generate a shipping quote based on the parcel weight and dimensions.
  • Customer invoiced.
  • Order dispatched after sale is completed.

United States (USA)

  • Alabama (AL)
  • Alaska (AK)
  • Arizona (AZ)
  • Arkansas (AK)
  • California (CA)
  • Colorado (CO)
  • Conneticut (CT)
  • Delaware (DE)
  • D.C. (DC)
  • Florida (FL)
  • Georgia (GA)
  • Hawaii (HI)
  • Idaho (ID)
  • Illinois (IL)
  • Indiana (IN)
  • Iowa (IA)
  • Kansas (KS)
  • Kentucky (KY)
  • Louisiana (LA)
  • Maine (ME)
  • Maryland (MD)
  • Massachusetts (MA)
  • Michigan (MI)
  • Minnesota (MN)
  • Mississippi (MS)
  • Missouri (MO)
  • Montana (MT)
  • Nebraska (NE)
  • Nevada (NV)
  • New Hampshire (NH)
  • New Jersey (NJ)
  • New Mexico (NM)
  • New York (NY)
  • North Carolina (NC)
  • North Dakota (ND)
  • Ohio (OH)
  • Oklahoma (OK)
  • Oregon (OR)
  • Pennsylvania (PA)
  • Rhode Island (RI)
  • South Carolina (SC)
  • South Dakota (SD)
  • Tennessee (TN)
  • Texas (TX)
  • Utah (UT)
  • Vermont (VT)
  • Virginia (VA)
  • Washington (WA)
  • West Virginia (WV)
  • Wisconsin (WI)
  • Wyoming (WY)

Europe

  • Albania
  • Andorra
  • Armenia
  • Austria
  • Azerbaijan
  • Belarus
  • Belgium
  • Bosnia and Herzegovina
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Georgia
  • Germany
  • Greece
  • Hungary
  • Iceland
  • Italy
  • Kazakhstan
  • Kosovo
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macedonia
  • Malta
  • Moldova
  • Monaco
  • Montenegro
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Russia
  • San Marino
  • Serbia
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • Turkey
  • Ukraine
  • Vatican City

Canada

  • Ontario (ON)
  • Quebec (QC)
  • Nova Scotia (NS)
  • New Brunswick (NB)
  • Manitoba (MB)
  • British Columbia (BC)
  • Prince Edward Island (PE)
  • Saskatchewan (SK)
  • Alberta (AB)
  • Newfoundland & Labrador (NL)

Australia

  • Western Australia
  • Northern Territory
  • South Australia
  • Queensland
  • New South Wales
  • Victoria
  • Australian Capital Territory (ATC)
  • Tasmania

Privacy Policy

We won't share your data with any third party. Ever.

Returns Policy

We understand and accept the need for a responsible returns policy, which we honour when at genuine fault. However, we cannot be held accountable for mistakes that are not ours.

Goods are only eligible for return under the following strict circumstances:

  • Materials MUST be in original and untouched condition only!
  • If we send the wrong materials

Goods are NOT covered under our returns policy if:

  • Materials are cut, damaged, used or marked in any way!
  • If the customer changes their mind, or themselves order the wrong materials

We like to get issues resolved quickly and efficiently, and if we are genuinely at fault, we can arrange collection and replacement of materials.

For situations in which the customer is at fault ie: ordered the wrong material or colour, we ask the cost of replacement to be paid by the customer.

Material info

Standard Grain Auto Hides

What makes it a 'standard' hide?

Standard leather takes its name from the popular 'pebble grain' pattern that can be seen upon closer inspection. This textured appearance gives the hide a contemporary look and feel to them.

Are they dyed all the way through?

Yes. All hides are dyed all the way through the skin and not simply painted on the surface.

Are they auto spec?

Yes. All of these hides are manufactured to suit the regulations of the automotive industry.

Can I get a sample?

Yes. Please use this contact form, and specify the colour(s) which interest you the most. Unfortunately, requests for 'all' colours cannot be fulfilled due to the time required, more so than the material cost.

Antique Auto Hides

Why is this leather called 'antique'

Our antique leather range is tanned and then treated with a black overprint.

Millboard

What is millboard?

Millboard is a board made from wood fibres, designed to provide a rigid surface that can be molded around the contours likely to be found inside a vehicle interior.