Information about the commonly asked questions about sales.
How do I place a telephone order?
Please call a member of our sales team on 01270 767771.
We will ask you for your:
Payment information (VISA or Mastercard via phone)
Please try to have all the above available to hand when you make the call.
Can I place an order online?
Of course you can.
This website employs Paypal as a gateway to accept major credit and debit cards. A substantial effort has been made to provide accurate close up images of the materials we have available for sale.
Clicking the 'add to cart' buttons beneath image thumbnails begins the sales process. On the following page you are prompted to specify a quantity (in whole units only).
This information is stored in a temporary file on your computer or mobile device, so don't panic if you need to close the shopping cart window or tab.
When you are finished, click 'proceed to checkout' to complete the purchasing process. You will be asked to specify a payment method. It is here you will submit your card details via a secure connection.
What happens when I place an order?
Orders received by telephone are placed sequentially into our order book.
From here, the orders are picked from our warehouse and wrapped in preparation for dispatching each weekday evening.
How is leather sold?
Leather is a natural product made from animal skin, and therefore, each leather hide is different although great effort is made to maintain a consistent quality.
Our leather hides are measures by a laser to calculate the area (m2)
Do you sell to private customers?
Of course we do. Please state you are a private customer when calling.
Is there a minimum order quantity?
Minimum order quantities are as follows:
Leather - half a hide
Material cut from a roll - half a metre
We don't sell in smaller quantities.
How do I pay an invoice?
For details regarding BACS payments, please call 01270 767771 and ask for details.
For payments using a VISA or Mastercard, please call 01270 767771 and provide your details.
I have a question about an invoice.
Please call 01270 767771 before 12pm and ask for accounts.